Wealth beyond measure
If the finance guru influencer shenanigans of the ‘10s taught us anything, it’s that you can’t trust a finance guru influencer. Seriously. The most obvious reason being: If they know how to hack the system and get rich, why aren’t they doing that? Instead, they’re making money by selling courses. Sounds fishy to me.
I feel this as strongly as anybody and I just can’t with influencer culture and the late-night infomercial that Facebook has become. Rest assured I’m not promising you’ll get rich selling on Whatnot. I can’t tell you how to beat system. If you do figure out how to beat the system and get rich, please let me know. It’ll be our little secret*.
Still, there are things you can do to assure your Whatnot career isn’t a complete waste. Growth (modest growth, at least) is almost inevitable if you stay consistent and keep a few things in mind.
The truth is, like all selling and social platforms (Whatnot is uniquely both), the people earning the real fortune aren’t users at all. They’re the owners. Whatnot takes a cut of every single sale on the platform. Usually 8%. This is a much lower rate than eBay charges, but it’s enough to keep the owners satisfied for now. Meanwhile eBay’s treatment of sellers has gotten worse and worse. (See also enshittification.)
Besides the 8% commission, Whatnot also charges 2.9% plus 30 cents processing fee. So you’re losing about 11% off the top of every sale. Plus thirty cents.
Thirty cents seems negligible, but if you’re selling low-dollar items, it becomes a lot. If you have a low-bid auction on an item at $3, that means you’re losing an extra 10% just from that little fee. So a $3 start that gets one bid? You’re paying about 21% to Whatnot.
Oh and by the way, those $3 lowball bids? They aren’t unusual, even on higher ticket items.
I won’t lie to you. Whatnot can be brutal. Your audience will fleece you sometimes. You’ll lose money sometimes. Maybe a lot. But you’ve got to win the mental game first. Nobody wants to buy from an angry and bitter seller. So…
Be nice.
While Whatnot sellers are working their butts off, competing for audience attention, there’s also a surprising level of camaraderie. You’ll see sellers promoting and congratulating each other, chatting or even collaborating on streams. It’s common for sellers to end their shows by “raiding” another, sending their own audience to beef up the numbers of different seller. It’s a neat concept and really indicative of the community attitude on Whatnot.
I’ve seen the pure joy (and endearing hint of panic lol) of a smaller seller getting a hundred new concurrent viewers from a raid. It’s honestly refreshing, and a great incentive to be nice on stream, make friends, and be an active community member.
Setting some expectations
Of course there are some wildly successful sellers on Whatnot, making gobs of cash on every show. But you aren’t them. Not yet. You’re just you. And that’s awesome, but let’s set expectations here.
Growth on any platform is a gradual process. And remember, a lot of these top sellers have been on Whatnot since it was new and have had a few years to work on building an audience. So be patient with yourself.
Again: I’m not telling you how to get rich quick. I can’t promise you’ll join the 1% of elite sellers on Whatnot. But I’ve become an expert on what not to do (pun?), and have done gobs of research on what works, what doesn’t, and what works for others that probably won’t work for you. Okay. Ready? Let’s dig.
Starting with the basics
Getting started and setting up an account with Whatnot is simple. Setting up a profile is easy. Linking a payout method? No problem. These aspects of Whatnot are the same as any social or financial platform and you shouldn’t need any guidance at all. (If you can’t figure these steps out, selling your stuff live on the internet may not be for you. Sorry.)
The path is laid bare for new sellers, all the way up to the moment you push that big yellow button to “Start Show”.
That yellow button was the first major hurdle for me. It took months for me to gather the courage to actually start a show. I was intimidated! But you don’t have to be. It’s not that bad, I promise. Especially if you know what you’re doing before you start streaming.
After you set up your profile, I suggest you check out ‘Rehearsal Mode’ to familiarize yourself with starting auctions and using the live chat interface. It’s really a cool feature that lets you practice with bots, check your setup and lighting, and get everything just right before you start.
To get to Rehearsal Mode, just go to your Seller Hub, and scroll all the way to the bottom of the hamburger menu. Rehearsal Mode is the second-to-last option, right before Vacation Mode. Tap it!
Once you tap it, it’ll take over your phone camera and put you in a practice stream with bots chatting to you. It’ll prompt you to add auction items from your inventory and simulate the whole process.
I also recommend setting up a private show and doing a dry run before actually going live. All shows are automatically recorded, so you can do a quick dress rehearsal and replay it to make sure your sound and setup are good.
Rehearsal Mode is a really thoughtful addition to practice navigating your inventory during a show, but it doesn’t teach you how to set up your inventory for shows in the first place. If you don’t set up your shop inventory ahead of time, you’ll have nothing to sell!
Inventory…
Working from the app, the first link under the hamburger menu of your Seller Hub is labeled “Inventory”. Obviously this is where you create listings for the items you wish to sell. There’s a yellow plus sign icon in the corner to create new items.
That’s not why I brought you here though. You could figure that part out, right? Of course. But what’s not immediately obvious is that your Inventory is separate from your shop.
…Vs Shop
Unlike other platforms I’ve used, Whatnot’s main draw is its live streaming shows. They do auctions, of course, but you can also host a Buy it Now (BiN) shop and sell your wares at fixed prices while you’re streaming.
A BiN show is usually very chill. Some sellers use that time to clean or repair games or play games live as if they were streaming on Twitch or something. But in order to sell anything, you need to have a shop set up for each scheduled live show. You can control which of your Inventory items are assigned to which show or shows.
To assign Inventory items to a show, it goes like this:
- Create and schedule the show (second hamburger menu option in your Seller Hub)
- Navigate to your Inventory (first hamburger menu option in your Seller Hub)
- Check the box next to each item you want to sell and click “Add to Show”
- Pick the show where you want to sell the items
I found it a little counterintuitive. I assumed my whole Inventory would be visible in every live show. But no. Think of your inventory as your storage. Just like a physical store has to stock their shelves from storage, you have to stock your show shops with items from your inventory.
Every show starts with zero items for sale. You must follow the steps before anything appears in your shop during a show.
It sounds like a bit of work, but it makes sense. You want to have control over what items are BiN, which ones are for auction, and you may want to narrow a show’s BiN shop to just include games for a specific console, theme, or buying format.
It took me several embarrassing live-streaming attempts to figure this out. Now I’ve saved you from that mistake. You’re super welcome.
More about shows
For our purposes, Whatnot shows are broadly divided into the two types we just discussed: Auction or Buy it Now. Which kind of show do you want to host?
Auction shows
Auctions are kinda the meat and potatoes of Whatnot. It’s where the real money can be made, but it’s also where money gets lost.
Whatnot’s auctions tap into something primal for buyers. FOMO kicks in hard when other people are bidding on something you want. A short timer means buyers can’t look the item up on Pricecharting to see if they’re overpaying. It’s frantic and fun and the seller shouting “GO, GO, GO!” brings it all together in an amygdala-jabbing experience.
Good sellers know how to drive bids and (I say this with respect) manipulate their audiences into spending. They usually have the deadpan confidence of an intuitive leader. Honestly, the rise of the Whatnot seller is an interesting phenomenon in its own right and these people have truly earned their elite status on the platform.
But if you’re new to Whatnot… that aint’ you dawg. At least not yet.
…Buy it now shows
New sellers have a stacked deck to play against.
When you’re starting out and don’t have a following, you’re going to find your streams mostly empty. Losing inventory at starting-bid prices to the one guy that showed up is a whole frustrating experience in itself.
Unfortunately for n00bs, Whatnot is designed around the auction format, and you need that format if you want to grow. Auctions draw far bigger, more motivated audiences and generate real sales and follows. Buy it now shows are lower-risk but much, much slower at gaining the attention you need.
It’s a classic chicken vs egg scenario. You need to host auctions to grow your following. But you need followers to have successful auctions. If you want to get big, it seems inevitable that you’ll face a dirt-eating early period of sacrificing inventory to attract followers. Plan accordingly
Build that following
I encourage you to accept that you’re going to lose out of some deals. Auctions are risky, and that’s part of why they’re so exciting. New sellers are particularly at risk of losing out, but even top sellers have bad days. Low, low bidders will win your nice stuff. You’ve got to be okay with that. Don’t let it mess up your flow during auctions, because you know what? Those low bidders that win your stuff for super cheap? You better believe they’re going to follow you and make an effort to attend your future shows.
Think of it as a marketing budget. You lose money, you undersell your nice inventory. It kinda sucks. But in exchange, you get follows and experience and exposure. That lowballing cheapskate? They’re an active buyer now, and you’re on their radar. They leave your auction with the impression that you’re a fair seller with great prices on stuff they’re actually motivated to purchase.
I’m not saying you should part with your Silent Hill 3 for a paltry $5 starting bid. Please don’t. Set yourself up by choosing items you can afford to lose. Try to target starting bids that are just a bit below what you hoped to earn, or close to your breakeven price.
And don’t be a cargo-cult seller.
The Cargo-Cult Seller
I’ve watched hundreds of auctions by successful sellers plying their trade. It’s impressive as hell. I’ve watched audiences consistently overpay for common items just because they get caught up in the moment.
I once saw a guy over-bid so ridiculously that the seller offered to cancel the transaction. But the bidder was so embarrassed that he just went with it. It’s cool, bro I meant to pay double what that GameCube is worth. That’s the power of Whatnot. That’s what you want to unlock.
Good sellers are damn good at selling. They’re also good at streaming. And one assumes they’re good at shop keeping, but who knows what’s happening behind the scenes.
Many top sellers also seem to share a sort of “pushy” attitude toward their audience. In the retro game space, sellers are often snarky and witty. Funny and aloof. They almost need to be that way as an auction seller. Between smarmy and sometimes toxic folks in the chat, and the real risk of losing your expensive inventory to low bidders, overly sensitive sellers may have a hard time.
What else do great sellers seem to have in common?
Comfortable on camera – Whatnot is about chillin’. It’s about vibing together and streaming and having a good time. Whatnotters are experts at putting their buyers at ease. Like I said, they tend to be witty and snarky. The audience delights in hearing their snappy comebacks to chat hecklers. Likewise they aren’t afraid to kick and ban somebody that’s being toxic. They come across as competent hosts, projecting their voice and projecting the attitude they want you to see.
Good lighting, good setup – Part of that attitude projection is in the setup. Good sellers are often very strategic in the positioning of their product and themselves. Most of them have good lighting so viewers can actually identify what’s on camera in their shop. With enough stuff on screen, viewers will scour the stacks looking for something they want. You want plenty of product clearly visible to the viewers.
They’re pushy – I couldn’t think of a more succinct way to say it. How many times I’ve heard good sellers say, “It’s live. Go. Go! Gooo!” So many, that’s how many. They say things like, “This is a hundred dollar game and it’s about to go for twenty five are you kidding me!” Usually they’re just making up the item’s value. But it seems to work wonders. The point is that these golden sellers know what to say in order to make a sale, even if they come across a little rude or—yeah, pushy.
Consistently Good Inventory – Perhaps most importantly, successful Whatnot sellers stream a LOT. Whether it’s an auction show or a BiN, they make it a point to be online and visible and reachable. If you stream one hour per week, expect to sell much less than if you stream a few hours every day.
I’m sure you have other stuff going on, so streaming daily probably isn’t an option. The next best thing is to stream consistently on certain days at certain times. Try to catch folks after work or on their lunch break or after the kids go to bed. Whatever time works for your schedule, try to consistent so you can grow a repeat customer base. Oh! And make sure you have good stuff to sell them!
Wait, so what’s a Cargo-Cult Seller?
If you aren’t familiar with cargo cults here’s a brief rundown from Ancient Aliens:
You see, during WWII, militaries exploited tiny Pacific islands to build supply depots. Some remote islands had tribes who had never seen planes before. The outsiders brought interesting treats and tools from faraway lands. Then the war ended and the planes stopped coming. To re-summon the planes, the tribes used their resources (wood and coconuts, probably?) to create makeshift runways, makeshift radio towers, and other stuff that had seemed to summon planes.
Needless to say, the coconut radio didn’t summon any planes.
I’ve seen tiny Whatnot streamers try to imitate successful sellers in a similar fashion. They have the tone down. “It’s live, guys. Go. Goooo!” Except there’s nobody in their stream.
They have product to move, just like the successful sellers. But instead of uncommon or desirable games, they’re selling loose copies of Silent Service and Bases Loaded.
They are doing rapid-fire auctions just like their Whatnot heroes, but instead of starting items at $4, their bidding starts at $10 for items valued at $10. Remember, buyers still have to cover shipping. By starting bids at $10, many buyers will end up paying $15 or more.
Cargo-Cult Sellers have their coconuts all lined up, saying the magic words and waving the retro games at the camera. They think that by imitating big sellers, by doing what they do, the money will magically appear. But it doesn’t.
These small and well-meaning sellers are focused on the wrong thing. They’re trying to imitate folks who have spent years honing their craft and establishing a buyer base. Their technique works because they have established buyers. And their confidence is a real result of years spent in front of the camera.
Don’t focus on looking and sounding like an elite seller. Instead, step back and focus on what your audience actually wants and needs. If they’re visiting a small seller like you, they’re hoping for good prices. If they get a good deal, they get a hit of dopamine and you get a likely follow. Your focus should be on sourcing products to sell at good prices. Don’t dump money into this venture. Trickle it and prepare to wait a while before you start getting real traction.
BiN for growth, auctions for marketing
Okay, we’re getting to the payoff here. You’ve been very patient and I appreciate you.
The most basic concept I can boil this down to is that you have to be consistent over time. Growth leads to sales. Growth should be your only goal for now.
Forget getting rich. If you can break even for a while, don’t be afraid to do it. But make sure you’re gaining followers as you do so. Until you’ve firmly established an audience, growth growth growth!!!
Here’s my suggestion for a strategic approach to that growth.
- Decide on one day a week to host a “big” show. Weekends are almost always best, but do what you can. If you’re consistent, you’ll find the audience that’s browsing on that day and time. Maybe.
- Schedule your big shows a week or two in advance. Once your show is scheduled, use your time to get the best possible inventory. Variety and quality are important. Whatnot is full of serious collectors that will stay away from ugly stuff and many of them already have a big collection. Go beyond bulk commons and predictable bombs. Find niche titles and stuff that medium/serious collectors might not have already.
- Stream casual BiN shows in between your big shows. Streaming at consistent times is good here, too, but you can also branch out and find folks in different time slots. Use these shows to show off the inventory you’re building and to promote your upcoming big show. Hype it up. Remind your visitors (they will be few so you’ll be repeating yourself a lot) “Bookmark my show next Saturday! Here’s what I’ll be selling…”. And if your casual BiN audience wants to pick up a few things while they’re there, then perfect!
- Do the big show.
The Big Show!
Keep in mind the word “big” is entirely relative. When you’re brand new, hitting 20 concurrent viewers is actually really great. Don’t expect to hit a hundred on your first show. Be patient with yourself.
Nerves
You scared, n00b? You should be!
Nah, just kidding. It’s not so bad. If you have crippling camera fright, you can always just focus the camera on your pile of inventory and your hands, showing the items without showing your ugly face. But you’ll notice that the most successful sellers are fully on camera, showing face, laughing, scoffing, and celebrating with their audience. On Whatnot, being shy can be a major obstacle. If you’re normally shy (like me), consider this your time to roleplay as a hammy sales nerd.
If you can’t quite shake those nerves, a good strategy might be to start off with just hands, camera focused on your stacks of items, then after a few shows, once you’re comfortable with how to run auctions, make your big on-camera debut.
My own approach has been to aim the camera at my inventory stacks on my smaller shows and appear full-body on screen for my big shows. This frees me up to do a little work during BiN shows, updating prices in real time, cleaning sticker residue, and using the screen time to take care of housekeeping stuff. I like to think this also demonstrates that I’m putting in work to improve my products for buyers. Buy Now shows are usually quiet and slow so they’re sort of ideal for getting stuff done.
If you’re absolutely just too scared to go live, then Whatnot may not work for you. Maybe Mercari or eBay will be better. Just sayin’.
Whatnot’s paid promotions
There’s a “Promote” button you can press during a live show to boost it. Whatnot’s promotional fee is on a slider, so you decide how much you want to pay. I suggest you do not use it for Buy-it-Now shows, but it may be a smart idea during auctions.
The whole idea of an auction is to get multiple bids, right? If there’s only five or six people in your stream, an auction makes very little sense. There’s no competition, so bids will be extremely low. Dropping a few bucks to get more bidders into your stream could make sense. You would do well to know your margins and whether you can or should afford to do it. The first, 15-minute boost option may be best for this.
You can also opt to promote your entire show, setting your own hourly rate on a slider. $25 per hour is about what they suggest, though you can go higher or lower.
When you choose to pay to promote your show, Whatnot moves your show’s thumbnail higher up the list when potential buyers are scrolling through current shows. They’ll see your thumbnail. That doesn’t mean they’re going to tap it!
Make good and consistent thumbnails
This is probably a good time to remind you that your show thumbnail does a LOT of work to get people into your show. A quality thumbnail with your beautiful face and/or your beautiful big-ticket items will go very far toward bringing in buyers.
Lots of sellers are using ai to create their thumbnails and I suppose that’s a choice. But I prefer doing it the old fashioned way in my off-brand Photoshop. And honestly, even though my thumbnails aren’t as busy and full as these ai ones, I think that sets mine apart from so many others.
I won’t tell you how to make thumbnails here. You can find good design articles all over the place. But I will advise you to put your face on your thumbnail, briefly mention what you’re selling, and to be consistent with your design choices. You want to build your brand and for people to stop scrolling when they see your post. It’s worth putting some effort into your thumbnail!
Back to the show
When hosting your big show, make sure you do some prep work, choosing the items you want to auction. You can add inventory items to the show, listing them as auction or Buy Now items.
I find it easier to select items from your shop during the show, tap them and select “Run as Auction”. You’ll be prompted for the starting price and the duration. Once you put those in, you can tap the button to start your auction.
I suggest starting items low. When I buy inventory I strive to keep items around $5 each. It usually doesn’t work out, but I try. That way, when I start my auctions at $5, I know I’ll at least break even. It’s simple math for a simple dude.
For your auction timer, I 30 seconds is a good start. That timing feels very long to your audience but for you it’ll go fast. Since you’re new, don’t try to rush things. But don’t drag it out, either. You want a consistent pace throughout. Don’t waste time, just show the item, describe it in a few sentences, then start the bidding.
My first auction was a bloodbath. I was selling stuff from my own collection, so I didn’t have any cost to cover. But I know what my stuff is worth and I ended up selling a dozen or so $10-12 games at a measly four bucks each. It felt kinda gross, honestly. But that’s the kind of hits you have to take as a new seller.
When you lose money this way, just think of it as marketing cost. You may not have gotten full price on the items you auction, but with any luck you’ll get followers and sell some of your properly-priced Buy Now items. That’s how it’ll go for a bit. You’re trading off. You’re paying for loyal followers by throwing them cheap games.
Like I said, I don’t know how to beat the system. You’ve got to eat some dirt and swallow some pride in order to grow on here. But as much as it stings to let go of your pristine Dark Souls for $4, think how happy you’ve just made that buyer. You’ve created a direct link between that customer’s dopamine hit and your smiling face. That’s a kind of marketing you can’t get on any other platform.
Running a flash sale
During your stream, you’re likely to have people asking, “HM for Resident Evil?” You probably know (but just in case you don’t), HM stands for how much. I share this with you because the first time I encountered it the user said “hm Resident Evil” and I took it as “Hmmmm… Resident Evil…” which is decidedly not the same thing.
Anyway, your viewers know how to search your shop. They know how to find your prices. But they want a deal. I usually respond to How Much questions with “Oh, I’ve got that one at twenty bucks but I’ll take sixteen if you want to do it now.”
Whether they respond or not, I immediately open my shop (tap the Shop icon in the lower right corner), navigate to the item in question, tap the ellipsis (three dots) and choose “Run as Flash Sale” from the pop-up menu.
I told the viewer I’d offer the item for $16 instead of $20. So select 20% discount and tap Start Flash Sale. The item will appear at the bottom of your show at the price you promised, for the length of time you selected. After the flash sale expires, the price goes back to normal automatically.
Here’s a pro tip: Keep your laptop handy and joined into the show.
Working entirely from a phone is possible and not too difficult, but it just makes a smoother experience to have a second device handy for moving inventory, running flash sales and giveaways and other real-time maintenance that would otherwise involve minimizing your show.
Both devices will be logged into your show and operating from the backend. It’s awkward for the audience when you’re swiping at your screen during the stream, so being able to create flash sales and auctions without poking at your audience is a solid plan.
Running an auction
If you want to run an auction on an item from your Buy it Now, the process is almost the same. Just tap “Run as Auction” and follow the other steps.
Creating a bundle
Often, buyers will request you to bundle multiple items for a set price. There’s not a set method for this in Whatnot, but there are a few ways to do it on the fly. Here’s the method I usually use.
- From your show, tap the Shop icon in the lower right
- Under the Buy Now tab, tap the yellow plus sign icon to add a new item
- Tap Create Temporary Listing – Temporary listings will disappear after the show
- Create a listing called “Bundle for Gigachad” or whoever. Set it to the agreed price.
- Tap “Add”
- From your shop, tap the Pin button
The bundle item is now prominent in your show’s main screen. The buyer can easily tap to purchase. Cue the fireworks.
You vs the algorithm
Okay, so you’re on stream. You’re doing your thing. Wheelin’ and dealin’. You’re charming, yet insistent and it seems to be working. Now what?
When a user first opens Whatnot on their device, they’re presented with a grid of thumbnails for current shows. By default, they’ll be shown the “For You” tab which uses Whatnot’s magic algorithm to supply viewers with the shows they’re most likely to spend money and time on.
Like every platform, the exact methodology for this algorithm is proprietary and hush-hush. But we do know a few metrics that Whatnot favors, and it starts before you even go live.
Bookmarks
Once your show is scheduled, it’ll appear in users’ home screens. It’s just a question of how much they need to scroll. Current shows are displayed first, then future shows in chronological order.
Users can scroll ahead to find shows that sound interesting and will start at a time that’s convenient for them. They can bookmark those for later. They get a reminder when the show starts. Bookmarks are a strong indicator to the algorithm that a show is worth boosting.
To exploit this, be sure you have a big show scheduled at all times. Use your smaller BiN shows to promote the big one. Share the excitement with your passing-through BiN audience. Tell them when it is, and why they should bookmark it. What will your auctions starts be? What are you selling? Is there a theme? Tell it! Whatnot users often rely on bookmarks to know when to get the best deals and they’re very likely to bookmark your show.
Start strong
Bookmarks mean more users will join your show at the very beginning. That’s good. Whatnot’s algo heavily weighs the first few minutes of a show. That also means you don’t want to waste any time. Maybe introduce yourself in a few words, maybe show a few of the choicest items you’ll be selling, maybe do a quick camera scan of your stacks, but whatever you do, don’t take too long!
Having plenty of bookmarks will already boost your show, on top of the natural boost you get for being the most recently-started show. Take advantage! Start strong because longer engagement times boost you in the algorithm. Folks leaving quickly will hurt your ranking. Give them a reason to stay.
Interact!
When your show is benefitting from the new-show and bookmark boosts, you’ll want to interact with your folks the best you can. Having an active chat is one way Whatnot measures your algo-worthiness. Think of questions for your audience. “Should I run this or this?”, “Let me know what console,” “Any Mario/Zelda/Final Fantasy fans?” Maybe encourage them to drop a “yes” in the chat or encourage them to double-tap the screen and send you emojis. Whatnot will notice.
Being interactive and engaging your audience also has the benefit of keeping people in your chat for longer.
Giveaways
Whatnot’s built-in giveaway feature is one solid way to keep people in your room. Viewers enter your drawing and wait for you to press the button. It’s a good idea to run giveaways throughout the show, whether you’ve got a custom-built NES with sparkly unicorn flames up the sides, or just a pack of trading cards, people love free stuff.
Keep in mind, though, that this is sort of an artificial means to retain viewers. If you have good giveaways it may not lead to sales. Keep the giveaways cheap at first, but try to find stuff that actually interests them. Keep them present. Keep them spending, and Whatnot will keep making sure more people find your show.
Ready to try it?
So don’t go into Whatnot thinking you’re going to get rich quick. I mean, it’s possible. But it’s much more likely you’re going to have to grind it out, losing money and product and grinning like you meant to do that.
You can’t be mad at your audience for finding a good deal, even if it’s at your expense. You want to become the purveyor of those deals. If enough people see you as having cheap games, more of them will come to your shows until they’re bidding against each other, raising and you’re reaping the benefits of your hard, harrowing trial.
If you’ve read this whole thing and you’re still seriously considering selling on Whatnot, please consider using my referral link. By joining this way, you could earn an extra bonus of up to $150 during your first week of sales. And since you read this article, you know exactly how to do it. Or how not to do it? Either way, here’s the link:
https://whatnot.com/invite/seller/longie_long
I hope you found this article helpful and hope you have great success out there!